? Order Confirmation Steps
Thank you for choosing Oncostore for your healthcare needs. Once you’ve placed your order, our dedicated team promptly works to ensure your purchase is processed and shipped as quickly as possible. Here is what you can expect after placing an order with us:
? Order Confirmation and Shipping
1. Immediate Confirmation:
– Right after your order is placed, you will receive an email with your order details confirming that it has been received.
2. Shipping Preparation:
– Our team prepares your order for shipment within two working days, prioritizing careful handling to ensure your items arrive in perfect condition.
3. Dispatch:
– Your order is then dispatched through our logistics partners, and you will receive a shipping notification via email.
? Tracking Your Order
– Tracking Information: Along with the shipping notification, you will receive a tracking ID and a direct tracking link. This information is also accessible in the ‘Order’ section of your user account.
– Update Delay: It might take up to 24 hours for the tracking information to update in the system of Indian Post. If not immediately visible, the tracking details should appear within 1 to 2 days.
⏳ Delivery Timeframe
– Standard Shipping: Approximately 20 to 25 days from the date of shipping.
– Speed Post: Between 10 to 12 days from the date of shipping.
❓ Issues with Your Order?
If you encounter any problems such as delayed delivery or issues with tracking, please don’t hesitate to contact our customer support. Reach us:
– Via WhatsApp: Use the link on our homepage.
– Via Email: [info@oncostore.com](mailto:info@oncostore.com)
We are here to assist and ensure that your experience is smooth and satisfactory. Thank you for trusting Oncostore with your healthcare needs!